How 10 jilli Handles Your Data
These cards summarize the key principles of the 10 jilli Privacy Policy. The full legal text follows below.
Your Data Is Secure
10 jilli uses 256-bit SSL encryption and enterprise-grade security infrastructure to protect your personal data at rest and in transit. We conduct regular security audits and apply industry best practices to prevent unauthorized access.
We Never Sell Your Data
Your personal information is never sold, rented, or traded to third parties for marketing purposes. 10 jilli shares data only with trusted service providers who are contractually bound to protect it, and only to the extent necessary to operate the Platform.
Philippine Law Compliance
10 jilli complies fully with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. Your rights as a data subject under Philippine law are fully respected and upheld.
You Control Your Data
You have the right to access, correct, update, and request deletion of your personal data held by 10 jilli. You may also object to certain types of processing and withdraw consent where processing is based on consent. Contact our support team to exercise these rights.
Transparent Cookie Use
10 jilli uses cookies and similar technologies to improve your experience, remember your preferences, and analyze Platform usage. We use only necessary and functional cookies by default. You can manage your cookie preferences at any time through your browser settings.
Data Retention Is Limited
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
1 Introduction
10 jilli ("we," "us," "our," or the "Platform") is committed to protecting the privacy and personal data of all users who access or register on the 10 jilli online casino platform at https://10-jilli.org (the "Platform"). This Privacy Policy ("Policy") describes how 10 jilli collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.
This Policy applies to all visitors, registered users, and any other individuals whose personal data is processed by 10 jilli in connection with the Platform. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
If you have questions about how 10 jilli handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 12 of this Policy.
2 Data We Collect
10 jilli collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we collect include:
2.1 Data You Provide Directly
- Registration Data: Full legal name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number.
- Identity Verification (KYC) Data: Government-issued identification documents such as Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID; proof of address documents; and selfie or biometric verification images where required.
- Financial Data: Payment method details including GCash account numbers, PayMaya account details, BDO, BPI, or Metrobank bank account information used for deposits and withdrawals. We do not store full card numbers or CVV codes.
- Communications Data: Messages, emails, and chat transcripts exchanged with our customer support team.
- Preferences and Settings: Responsible gaming limits, notification preferences, and account settings you configure on the Platform.
2.2 Data Collected Automatically
- Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage Data: Pages visited, games played, session duration, click patterns, search queries within the Platform, and features accessed.
- Transaction Data: Records of all deposits, withdrawals, wagers, bonuses claimed, and game outcomes associated with your account.
- Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
- Cookie and Tracking Data: Data collected through cookies, web beacons, and similar technologies as described in Section 6.
2.3 Data from Third Parties
- Identity verification results from KYC service providers.
- Fraud detection signals from payment processors and anti-fraud service providers.
- Publicly available information used to verify your identity or assess risk.
You are not required to provide all personal data listed above, but failure to provide certain mandatory information (such as registration and KYC data) may prevent you from accessing some or all features of the 10 jilli Platform.
3 How We Use Your Data
10 jilli uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and managing your 10 jilli account, verifying your identity, and maintaining your account settings and preferences. |
| Service Delivery | Processing deposits and withdrawals, facilitating gameplay, awarding bonuses, and providing customer support. |
| Legal Compliance | Complying with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, tax reporting obligations, and other applicable Philippine laws. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform. |
| Responsible Gaming | Monitoring gameplay patterns to identify potentially problematic gambling behavior and applying responsible gaming tools where appropriate. |
| Platform Improvement | Analyzing usage data to improve the Platform's features, performance, and user experience. |
| Communications | Sending transactional notifications (e.g., deposit confirmations, withdrawal updates), security alerts, and — where you have opted in — promotional communications. |
| Security | Protecting the integrity and security of the Platform, your account, and other users' accounts. |
4 Legal Basis for Processing
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 10 jilli processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and 10 jilli — specifically, to provide you with access to the Platform and its services.
- Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML obligations, PAGCOR requirements, and the Data Privacy Act of 2012.
- Legitimate Interests: Processing is necessary for the legitimate interests of 10 jilli, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
- Consent: For certain processing activities — such as sending promotional communications or using non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5 Data Sharing and Disclosure
5.1 Service Providers
10 jilli shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (such as GCash, PayMaya, BDO, BPI, and Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform providers. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
5.2 Regulatory and Legal Disclosure
We may disclose your personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, financial intelligence units, or other government authorities where required by applicable law, court order, or regulatory requirement. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 10 jilli's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Policy that may result.
5.4 No Sale of Personal Data
10 jilli does not sell, rent, lease, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop.
Any third party claiming to represent 10 jilli and requesting your personal data outside of the Platform's official channels should be treated as suspicious. Please report such incidents to our support team immediately.
6 Cookies & Tracking Technologies
10 jilli uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform. The types of cookies we use are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — e.g., maintaining your login session and security tokens. | No — required for basic functionality. |
| Functional | Remember your preferences such as language settings, display options, and responsible gaming limits. | Yes — via browser settings. |
| Analytics | Collect anonymized data about how users interact with the Platform to help us improve performance and usability. | Yes — via browser settings. |
| Security | Help detect and prevent fraudulent activity, bot access, and unauthorized account access. | No — required for security. |
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 10 jilli Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
7 Data Security
10 jilli implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: All data transmitted between your device and the 10 jilli Platform is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
- Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
- Security Audits: We conduct regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and address potential weaknesses.
- Incident Response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users in accordance with the Data Privacy Act of 2012.
- Two-Factor Authentication: We offer two-factor authentication (2FA) for your 10 jilli account and strongly encourage all users to enable it.
While 10 jilli takes all reasonable steps to protect your data, no system is completely immune to security risks. You also play an important role — keep your login credentials confidential and enable 2FA on your account.
8 Data Retention
10 jilli retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure, as required by AML regulations. |
| KYC / identity verification documents | Duration of account plus 5 years after closure. |
| Transaction records (deposits, withdrawals, wagers) | Minimum 5 years from the date of the transaction, as required by Philippine AML law. |
| Customer support communications | 3 years from the date of the last communication. |
| Usage and analytics data | Up to 2 years, after which data is anonymized or deleted. |
| Marketing consent records | Until consent is withdrawn, plus 1 year for record-keeping purposes. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.
9 Your Data Subject Rights
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 10 jilli:
- Right to Be Informed: You have the right to be informed about how your personal data is collected and processed. This Policy fulfills that obligation.
- Right of Access: You have the right to request a copy of the personal data 10 jilli holds about you, along with information about how it is being used.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.
10 Children's Privacy
The 10 jilli Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 10 jilli Platform, please contact us immediately using the details in Section 12.
Age Restriction: The minimum age to use 10 jilli is 21 years. Providing false age information during registration is a serious violation of our Terms & Conditions and may constitute fraud under applicable Philippine law.
11 Updates to This Policy
10 jilli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.
Where changes are material — meaning they significantly affect your rights or how we process your personal data — we will provide advance notice via email to your registered address or through a prominent notice on the Platform. Your continued use of the 10 jilli Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Policy periodically to stay informed about how 10 jilli protects your personal data.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 10 jilli, please contact our Data Protection Officer:
- Data Protection Officer: 10 jilli Data Protection Office
- Email: [email protected]
- Live Chat: Available 24/7 via the chat widget on the Platform.
We aim to acknowledge all privacy-related inquiries within 3 business days and to resolve them within 15 business days. For complex requests, we may require additional time and will keep you informed of progress.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.