Gaming Is Fun — Let's Keep It That Way
Here at 10 jilli, we genuinely care about the people behind every account. Whether you're spinning slots from Makati, playing bingo in Cebu, or trying your luck on Mahjong Ways from Davao — your wellbeing matters more than any wager.
Responsible gaming isn't just a legal checkbox for us. It's a real commitment backed by practical tools, trained support staff, and a platform designed to give you full control over how you play. We believe that when players feel safe and in control, the whole experience becomes better for everyone.
The 10 jilli responsible gaming framework is built around three core principles: prevention (stopping problems before they start), intervention (providing tools when patterns become concerning), and support (connecting players with professional help when needed). Every feature on this page exists to serve one or more of those principles.
10 jilli operates in alignment with PAGCOR's responsible gaming guidelines. We encourage all players to familiarize themselves with PAGCOR's responsible gaming resources and to use the tools available on this platform to maintain healthy gaming habits.
If gambling is causing you or someone you know financial, emotional, or relationship difficulties, please reach out to our support team or use the self-exclusion tool immediately. Help is always available.
Tools to Keep You in Control
Every 10 jilli account comes with a full suite of responsible gaming tools — accessible anytime from your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your 10 jilli account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing one is instant. This keeps your spending predictable and within your personal budget.
Session Time Limits
Decide in advance how long you want to play in a single session. When your chosen time is up, 10 jilli will display a reminder and give you the option to stop or extend. It's a simple nudge that helps you stay aware of how long you've been playing.
Cool-Off Period
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your 10 jilli account is temporarily suspended — you cannot log in, deposit, or place bets. It's a breathing space, not a permanent closure.
Self-Exclusion
If you feel that gambling is becoming a problem, you can self-exclude from 10 jilli for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and all marketing communications are stopped. This is our most powerful player protection tool.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, 10 jilli will prevent further wagering until the period resets. This tool is especially useful for players who want a hard financial boundary on their gaming activity.
Reality Checks
Enable periodic on-screen reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks appear at intervals you choose — every 15, 30, or 60 minutes — keeping you grounded and aware throughout your 10 jilli session.
How to Self-Exclude on 10 jilli
Activating self-exclusion is straightforward. Follow these steps to lock your account and take a meaningful break from gambling.
- Log in to your 10 jilli account Go to the 10 jilli platform and sign in using your registered credentials. Make sure you are on the official site at https://10-jilli.org.
- Navigate to Account Settings Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
- Open Responsible Gaming Inside Account Settings, locate the "Responsible Gaming" section. All player protection tools — including self-exclusion — are grouped here.
- Select Self-Exclusion Choose "Self-Exclusion" and select your preferred duration: 6 months, 1 year, 5 years, or permanent. Read the terms carefully before confirming.
- Confirm Your Request Confirm your identity and submit the request. Your 10 jilli account will be locked immediately. You will receive a confirmation email at your registered address.
- Seek Additional Support Self-exclusion is most effective when combined with professional support. Consider reaching out to a counselor or support group during your exclusion period.
If you attempt to create a new 10 jilli account during a self-exclusion period, we will close it as soon as it is identified. Please do not attempt to circumvent self-exclusion — it is there to protect you.
Is Your Gambling Still Under Control?
Honest self-reflection is the first step. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of the 10 jilli responsible gaming tools or speak with a professional.
Do you find yourself spending more money on gambling than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Do you gamble to escape problems, relieve stress, or cope with feelings of sadness, anxiety, or loneliness?
After losing money, do you feel a strong urge to return and "chase" your losses as soon as possible?
If any of these resonate with you, please use the self-exclusion tool or contact our 24/7 support team. You are not alone, and help is available.
21+ Age Restriction — Strictly Enforced
Under Philippine gaming regulations, the minimum legal age to participate in online gambling is 21 years old. 10 jilli enforces this strictly through mandatory identity verification (KYC) during registration. All players must submit a valid government-issued Philippine ID — such as a passport, driver's license, SSS/UMID card, or PhilSys National ID — before any deposits or gameplay are permitted. Any account found to belong to a person under 21 will be immediately closed and all funds returned. If you are a parent or guardian and suspect a minor has accessed 10 jilli, please contact our support team immediately. We also recommend using parental control software to restrict access to gambling sites on shared devices.